🟢 Quality Control Specialist

Remote Position

Company Overview

Profitable Media specializes in scaling digital businesses through integrated marketing and engineering services. We are dedicated to helping our clients grow their brands, sales, profits, and market position through our comprehensive "One Stop Shop" approach.

Position Summary

We are seeking a detail-oriented Quality Control Specialist to ensure the consistent delivery of high-quality work to our clients. This role focuses on reviewing and validating deliverables across various marketing technology platforms and client projects.

Core Responsibilities

• Review and validate all client deliverables before final submission
• Maintain and enforce quality standards across all project types
• Document quality issues and coordinate with team members for corrections
• Create and maintain QC checklists for different types of deliverables
• Track and report on quality metrics and trends
• Provide constructive feedback to team members to prevent future issues
• Ensure consistency in client communications and deliverables

Daily Tasks

• Review completed client tickets against requirements
• Verify accuracy of platform setups and configurations
• Check email marketing materials for proper formatting and functionality
• Validate website updates and changes
• Review documentation and instructional materials
• Monitor adherence to brand guidelines and client specifications
• Track and log quality issues
• Coordinate with project managers on timeline adherence
• Maintain organized records of QC processes and results

Required Qualifications

• 2+ years of experience in quality control or similar detail-oriented role
• Exceptional attention to detail and organizational skills
• Strong written and verbal communication skills
• Experience with project management tools and documentation
• Ability to work independently and manage multiple priorities
• Native or fluent English proficiency

Preferred Qualifications

• Experience with marketing technology platforms (e.g., Klaviyo, Shopify, WordPress)
• Background in digital marketing or e-commerce
• Familiarity with standard operating procedures (SOPs) and process documentation
• Experience using project management software

Working Hours

• Available from 9:00 - 18:00 PST
• Full-time position

Key Attributes

• Highly organized and systematic approach to work
• Strong problem-solving abilities
• Excellence in time management
• Keen eye for detail and consistency
• Professional communication style
• Proactive mindset